Lessons from a Mob

Over on Panetizen, Dave Biggs shares “What I Learned When an Angry Group Destroyed My Public Meeting.”  Sometimes the best case studies are the ones that show what goes wrong, so Dave is introducing “The Fiasco Files” – a look at what went wrong and what we can learn from it.  As he notes in the introduction to the new series:

We’ll have some fun with it and also draw out some valuable lessons that will help us all avoid them in the future. Names will be withheld to avoid any embarrassment to any people or organizations involved and keep the focus on the lessons learned. These stories could happen to anyone. 


You can read the lessons from Fiassco Files Case #1 here.

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