That might seem like a bold claim, but Dave Biggs at MetroQuest is staking it:
The 1st generation of public engagement, version 1.0, was dominated by traditional public meetings…With the advent of online engagement tools we’ve entered the 2nd generation, version 2.0, where a group of high-tech companies have tried to recreate traditional public meetings digitally.
What’s next? “Version 3.0”:
I believe that both methods, traditional and digital, have their place – each with unique strengths that make them well suited to different parts of the overall engagement process. I also think a lot of people in our industry aren’t taking advantage of the benefits that could be achieved by integrating the two, and so today I propose a new framework for public engagement. I call it ‘Public Engagement 3.0’, a strategy for blending high-touch and high-tech methods.
Find out more about “blending and high-tech methods” of civic engagement here.
Contributor: Ben Peterson, Pepperdine School of Public Policy, MPP Candidate ’16